{"id":58,"date":"2026-09-10T07:19:56","date_gmt":"2026-09-10T07:19:56","guid":{"rendered":"https:\/\/kubyro.eu\/assistenza\/"},"modified":"2026-09-10T07:19:56","modified_gmt":"2026-09-10T07:19:56","slug":"assistenza","status":"publish","type":"page","link":"https:\/\/kubyro.eu\/en\/assistenza\/","title":{"rendered":"Assistenza clienti"},"content":{"rendered":"<section class=\"kubyro-support\">\n            <div class=\"kc-head\"><div class=\"kc-head-top\"><span class=\"kc-pill\">KUBYRO SUPPORT<\/span><h1>How can we help?<\/h1><p>Send a request to our customer service team. We will reply to the email address provided.<\/p><\/div>\n                                    <div class=\"ksupport-grid\">\n                <div class=\"ksupport-card\">\n                    <h2>Send a request<\/h2>\n                    <form class=\"ksupport-form\" method=\"post\" enctype=\"multipart\/form-data\" action=\"https:\/\/kubyro.eu\/wp-admin\/admin-post.php\">\n                        <input type=\"hidden\" name=\"action\" value=\"kubyro_submit_support\"><input type=\"hidden\" id=\"kubyro_support_nonce\" name=\"kubyro_support_nonce\" value=\"721b4fe887\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/58\" \/>                        <input class=\"ksupport-hp\" type=\"text\" name=\"website\" value=\"\" tabindex=\"-1\" autocomplete=\"off\" aria-hidden=\"true\">\n                        <div class=\"ksupport-two\"><label>Nome e cognome<input type=\"text\" name=\"customer_name\" maxlength=\"100\" required value=\"\"><\/label><label>E-mail<input type=\"email\" name=\"customer_email\" maxlength=\"190\" required value=\"\"><\/label><\/div>\n                        <div class=\"ksupport-two\"><label>Request type<select name=\"category\" required><option value=\"ordine\">Order issue<\/option><option value=\"generazione\">Generation \/ 3D model<\/option><option value=\"pagamento\">Payment<\/option><option value=\"spedizione\">Shipping<\/option><option value=\"reso\">Received product \/ non-conformity<\/option><option value=\"account\">Account<\/option><option value=\"altro\">Other<\/option><\/select><\/label><label>Order number <span>(optional)<\/span><input type=\"text\" name=\"order_number\" maxlength=\"40\" placeholder=\"Es. 1234\"><\/label><\/div>\n                        <label>Subject<input type=\"text\" name=\"subject\" maxlength=\"150\" required placeholder=\"Descrivi brevemente il problema\"><\/label>\n                        <label>Message<textarea name=\"message\" rows=\"7\" maxlength=\"5000\" required placeholder=\"Spiegaci cosa \u00e8 successo e come possiamo aiutarti...\"><\/textarea><\/label>\n                        <label>Allegato <span>(optional, max 5 MB)<\/span><input type=\"file\" name=\"attachment\" accept=\"image\/jpeg,image\/png,image\/webp,application\/pdf\"><small>Puoi allegare una foto, uno screenshot o un PDF.<\/small><\/label>\n                        <label class=\"ksupport-consent\"><input type=\"checkbox\" name=\"privacy_ack\" value=\"1\" required> Confermo di aver letto l\u2019informativa privacy e autorizzo il trattamento dei dati necessari a gestire la richiesta.<\/label>\n                        <button class=\"kc-btn kc-btn-primary\" type=\"submit\">Send request<\/button>\n                    <\/form>\n                <\/div>\n                <aside class=\"ksupport-side\"><span class=\"kc-pill\">BEFORE SENDING<\/span><h2>Help us reply faster<\/h2><p>If your request concerns a purchase, include the order number and attach a photo or screenshot when useful.<\/p><div class=\"ksupport-tip\"><strong>Custom orders<\/strong><span>Per difetti, danni o non conformit\u00e0 descrivi il problema nel dettaglio e allega fotografie del prodotto ricevuto.<\/span><\/div><div class=\"ksupport-tip\"><strong>3D model issues<\/strong><span>Indica cosa non appare corretto nell\u2019anteprima e, se possibile, allega uno screenshot.<\/span><\/div><\/aside>\n            <\/div>\n        <\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-58","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kubyro.eu\/en\/wp-json\/wp\/v2\/pages\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kubyro.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kubyro.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/kubyro.eu\/en\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":0,"href":"https:\/\/kubyro.eu\/en\/wp-json\/wp\/v2\/pages\/58\/revisions"}],"wp:attachment":[{"href":"https:\/\/kubyro.eu\/en\/wp-json\/wp\/v2\/media?parent=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}